Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (331)

I like to think of this as the slightly cheaper version of mothercare. They target new parents so charge quite a bit. Don

06/09/2019
Value for Money 3/5
Quality 4/5

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Good but more expensive that others. However do have a lot of brands

06/09/2019
Value for Money 3/5
Quality 3/5

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Some stuff is overpriced. Sale stuff is great pick up a changing mat for

23/08/2019
Value for Money 3/5
Quality 4/5

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The outlet store in Huddersfield is amazing! I love going in there and seeing what amazing discounts they have on their products!

23/08/2019
Value for Money 5/5
Quality 5/5

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Don't always have the Range of products that are in store.

17/08/2019
Value for Money 3/5
Quality 3/5

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Good quality but a little more pricy than some other places

22/07/2019
Value for Money 3/5
Quality 4/5

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Expensive store but their products are lovely and last when washed

22/07/2019
Value for Money 3/5
Quality 5/5

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Bought a Christmas decoration for the tree. Easy to buy, quick and well packaged delivery.

22/07/2019
Value for Money 5/5
Quality 5/5

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Great customer service

16/07/2019
Value for Money 3/5
Quality 5/5

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Nice products, overpriced. When buying a pram, we were called 4 times to settle a balance we had already paid on ordering.

15/07/2019
Value for Money 3/5
Quality 2/5

Is this review helpful? (0)