Mamas & Papas Number 12 of 16 in Baby Shopping

Not one of the more widely used, better ratings for quality than for value for money

Positive

  • Good Shopping Experience

Negative

  • One of the lowest ratings for Value for Money
  • Some negative comments about customer service

"Easy to search online, although for larger items like prams I would go in store as we managed to get the price reduced."
Selected Review

Description

Whether you’re a first time parent, you’ve done it all before or you’re looking to treat someone special; we’ve got everything you need to parent your way.

More Product Information

RSP

895 Ratings

Overall Rating

266
385
212
25
7
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 2/5

Most Helpful Reviews

good quality but quite exepensive

15/07/2016
Value for Money 4/5
Quality 4/5

Is this review helpful? (1)

Easy to use but the aftercare customer service is appalling.... If you can find the same product from elsewhere buy it. Mamas and papas made me drive from Watford to Southampton (where product purchased) to return something. This company takes your money then doesn't care if things go wrong. It's happened to me twice and won't happen again as I won't use them. A great clothes alternative shop is jojo maman bebe.

04/09/2016
Value for Money 3/5
Quality 1/5

Is this review helpful? (1)

Reviews (78)

Currently showing all 3 star reviews. Reset

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27/08/2021
Value for Money 2/5
Quality /5

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Huge range, quite expensive but really good quality.

23/11/2020
Value for Money 3/5
Quality 3/5

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Good range of baby items at affordable prices

04/09/2020
Value for Money 3/5
Quality 3/5

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Great service and quality but a bit pricey

31/08/2020
Value for Money 2/5
Quality 4/5

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Slow delivery 5 days and clothing is very old fashioned

13/07/2020
Value for Money 3/5
Quality 4/5

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Good website however some items can be quite pricey

03/07/2020
Value for Money 2/5
Quality 4/5

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Expensive but some nice items

12/06/2020
Value for Money 3/5
Quality 3/5

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Easy to browse products, order and get delivered either to my home or to store.

27/04/2020
Value for Money 3/5
Quality 5/5

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Everything you need when having a baby

17/02/2020
Value for Money 3/5
Quality 4/5

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Lovely gifts and clothing. Overpriced on some items and I find it a shame that they do not offer free online returns

17/02/2020
Value for Money 2/5
Quality 3/5

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