Mothercare Number 9 of 16 in Baby Shopping

One of the more widely used online shops. Better ratings for shopping experience than value for money.

Positive

  • Good Shopping Experience

Negative

  • Some comments say they can be expensive

"Easy to navigate but often more expensive than other places"
Selected Review

Description

Our vision is to be the leading global retailer for parents and young children.

More Product Information

RSP

1662 Ratings

Overall Rating

505
750
352
40
15
Value for Money 3/5
Quality 4/5
Awareness 4/5
Loyalty 0/5
Popularity 3/5

Most Helpful Reviews

Not only are the baby products expensive, they're not always of very good quality unfortunately. I've found that some of the exact same products can be cheaper in different stores.

16/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

expensive, was a pain no collection time was organise when I used click and collect service

27/09/2016
Value for Money 3/5
Quality 3/5

Is this review helpful? (1)

Reviews (132)

Currently showing all 3 star reviews. Reset

Bought baby toys. Good products although quite pricey and click and collect service isnt great. I never recieve email/text when my parcel has been delivered to store so always end up ringing

24/02/2017
Value for Money 4/5
Quality 3/5

Is this review helpful? (0)

Expensive

21/02/2017
Value for Money 2/5
Quality 3/5

Is this review helpful? (0)

clothing can be expensive and not much better quality to warrant this in comparison to Asda etc

13/02/2017
Value for Money 2/5
Quality 4/5

Is this review helpful? (0)

Although they messed up an order for my mother in law they were quick to rectify it and a staff member from the local store delivered her online order to her house to apologise.

08/02/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Usually have what you need but can be expensive

07/02/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Good for sales.

23/01/2017
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)

A bit pricey but good product

23/01/2017
Value for Money 3/5
Quality 4/5

Is this review helpful? (0)

Good website. I like their click and collect option.

17/01/2017
Value for Money 3/5
Quality 4/5

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Hard to get round but great colours

16/01/2017
Value for Money 4/5
Quality 5/5

Is this review helpful? (0)

General customer service and complaints handling is shockingly poor from mothercare. Had 4 damaged cotbeds from them and their complaints handling was terrible.

16/01/2017
Value for Money 3/5
Quality 3/5

Is this review helpful? (0)